Experience

Where I've been and what I've done

2025 — Present

Product Designer

Crosscode.Studio

Took a product from wireframes to handoff, working directly with the founder and design lead. Code the frontend myself using AI tools so developers can focus on the backend.

2020 — 2023

Data Strategist

Ministry of Defence

Worked with teams across the organisation to understand their data needs and shape a shared data strategy. Co-facilitated design sprints to turn vague concepts into testable prototypes.

2015 — 2019

Business Analyst

Ministry of Defence

Gathered user requirements, tested flows, and iterated on tools based on real feedback. Used web analytics to spot UX gaps and recommend changes that reduced call centre load.

2018 — 2020

Innovation Trainer

Ministry of Defence

Helped project teams clearly frame their problems and communicate impact — building the habit of starting with the right question before jumping to solutions.

Skills

What I bring to the table

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User Research

Interviews, usability testing, user personas, journey mapping

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Data & Analytics

Data visualisation, A/B testing, metrics definition, SQL

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Strategy

Product roadmapping, OKRs, business design, stakeholder alignment

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Innovation

Design thinking, design sprints, rapid prototyping, concept validation

How I work

Principles that guide my process

01

Start somewhere

We won't get it right the first time. So I'll get started and move forward until we get there.

02

Put it to the test

Instead of guessing or assuming, I put the product in front of real users and learn from there.

03

Communication is key

I don’t leave things vague. I make sure teammates and stakeholders are on the same page.